On the Venue 11 Pro (7130), the onscreen virtual keyboard is not available before the pre-boot authentication process and the credentials needed for the Symantec Encryption Desktop software can not be entered. Symantec Encryption Desktop 10.3.2 unable to access virtual keyboard for login on the Venue 11 Pro (7130)Īfter installing and enrolling the Symantec Encryption Desktop software, on reboot the software asks that credentials (user name and password) be entered to finish the authentication process. This article provides information on the Symantec Encryption Desktop 10.3.2 unable to access virtual keyboard for login on the Venue 11 Pro (7130).
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